Capture-cam customer information
Registration
Downloads
- Download Capture-Cam software
- End User License Agreement
- Quick Installation Guide
- Axis Camera Control COM (1.2 MB)
- User Manual
- Capture Card drivers:
Support
Email support is available to all users. This is ideal if you have a short query which you feel is not urgent. Capture-Cam Technical Support will respond within the specified response times.
FAQ
FAQ's (Frequently Asked Questions)
Capture-Cam Technical Support will be constantly updating our frequently asked questions (FAQs) to assist you with your queries.
Upgrades
Please contact info@capture-cam.com for info on the lastest upgrades avalible
The software enables you to receive notifications of events via a number of methods, depending on your requirements:
- E-Mail Alert with Photos or Video Clips
- The Capture-Cam software allows you to receive email alerts with either a series of snapshots or a continuous video clip of the event that triggered the alert.
- Capture-Cam has developed a "Snapshot Manager" so you can specify which frames and how many frames you would like to have in your email alert when you receive it.
- You can also send out email snapshots and video images as a JPEG image to other email addresses.
- Voice Alert to your Mobile or Fixed Line Telephone
- Users who may not be connected to the internet are able to receive alerts using the phone alert with "Message Play" feature of the software. By using the voice/data/fax modem connected to your computer, you can receive alerts to any phone number you specify.
- Audio Alert
- Audio alert plays sound files through your PC's sound system.
- SMS Text Alert (available globally on your GSM phone/network)
- The SMS alert is designed to allow you to receive a cost effective alert when you are not able to receive email alerts. You can receive them virtually instantly wherever you are in the world.
- There are two methods to send an SMS message from the Capture-Cam software:
- via the Capture-Cam SMS online gateway. Capture-Cam has developed its Global SMS Gateway as an integral part of our software.
- via an email alert from your Internet Service Provider if they provide email to the SMS service.
- MMS (Multi Media Service) Alert to your MMS Mobile Phone
- You can receive snapshots and video clips of intrusions, in color direct to your mobile phone within seconds of an event. Subject to your network support for Web to MMS.
- MVS Alert (Mobile Video Stream) to your Mobile Phone
- You can receive Live Video Streams of a real live event direct to your mobile phone. Find out more about MVS.
- Guard Alert
- Capture-Cam has ensured that you have alert based Video Surveillance Monitoring in your home with our Guard Alert feature.
- Our software allows live video streams to be sent over the internet or any IP network to a monitoring centre within sections of an event being detected.